No matter
what the business endeavor, the primary ingredient for success is
people! The individuals who drive an enterprise must
partner with energy and enthusiasm, and they must possess the
tools for communication and collaboration in order to make it
happen. In synergistic systems, one plus one does not equal two.
In successful business enterprise, it equals much more in terms of
energy and output.
Organizational
systems are composed of people, an overall organizational vision,
a set of intentions, and multitudes of actions and tasks that
drive enterprise forward. To be successful, the system
must operate with synergy, meaning that each component works in
harmony with the others for maximum production of energy and
results.
Often the principals
in a system will design a vision or do strategic planning, then
move full speed ahead with actions and tasks, neglecting to
"enroll" others in the organization before going
forward. This sometimes creates "resistance" in the form
of people dragging their feet or failing to put forth creative
effort and energy toward the latest and greatest initiatives.
Systemically, it feels somewhat like putting one foot on the gas
and pressing down while keeping the other foot on the brake in
your automobile. There is a huge consumption of energy but no
momentum!
When
organizational systems are not working, what is often missing is
the element of "partnering." What does that
entail? In essence, partnering is the ability of two or more
individuals to connect with a common vision or set of intentions
and make it happen! To the degree that partnering is positive and
absent of resistance, projects flow, business enterprise moves
forward, and success is natural and easy.
What
does it take to have successful partnering?
There are several essential elements, the most
important being effective communication, common values, a common
vision that is internalized by all parties, and effective systems
for self- and other-management. To integrate all of these elements
sometimes requires stepping back from day-to-day work flow, making
assessments with the assistance of coaches or consultants, and
implementing new methods of communication, management, and
operations. The commitment to this kind of "groundwork,"
though initially time-consuming, saves countless hours and dollars
in the long run.
Where can you begin? The first
place is an informal
assessment of organizational
communication processes with a self-conducted
inventory. Ask yourself: 1.) What is the overall vision for my
organization/team? Vision for the latest initiatives? 2.) To what
degree has each individual integrated that vision? 3.) To what
degree are we using the tools of collaboration and connection to
foster that integration? 4.) What resources do we need in order to
facilitate those processes?
Second, be willing to take a hard
look at the self-management skills
of the principle players. A chaotic environment leads to work that
is scattered and yields uncertain results. Personal performance is
maximized when we have precise systems for tracking all incoming
data, including key communications, action steps, and results.
Third, take a good look at your management
style, asking key questions such as: 1.) How free
do people really feel to speak to me about issues or problems they
are having with me? 2.) How available am I to address others'
clarification questions? 3.) At the end of meetings, is everyone
clear about the objectives and empowered to move them forward
(i.e., they possess the resources that they need)? 4.) Overall,
how energetic and enthusiastic are the individuals in my teams?
These questions lead us directly to
the study of what it takes to mentor, coach, empower, inspire, and
motivate others around us. These essential skills take a lifetime
to master, but yield immediate results just by making the
commitment to learn and implement them.
In a
nutshell, partnering for success means beginning with self, by
asking hard questions and being open to feedback and coaching.
It means connecting powerfully and positively with others to
create, sustain, and manifest a vision for enterprise. It means
developing the qualities that enable you to utilize your most
potent asset: the people quotient in your organization. That is
success!
Article Copyright 2002 by Nina Atwood, All
Rights Reserved
Reprints only by permission of Nina
Atwood